When you add Klaviyo's web tracking snippet(s) to your site, we only track the browsing activity of "known browsers" — i.e. browsers that have visited and engaged at least once before. If someone has, at some point, clicked through a Klaviyo email to your website.

Herein, what does Klaviyo active on site mean?

There are two key types of web tracking: Active on Site. This metric is tracked whenever an identifiable browser visits your website. Viewed Product. This metric is tracked whenever an identifiable browser views a product page on your website (for ecommerce stores).

Secondly, what is Klaviyo UTM tracking? UTM tracking allows you to view the source, medium, and specific Klaviyo content your customer engaged with. When creating campaigns and flows, you can have Klaviyo automatically add UTM parameters to links so that you can see the results in Google Analytics.

Herein, how do I read Klaviyo Analytics?

View General Campaign Analytics. Navigate to your account's Campaigns tab. At the top of the page, you'll see how any email campaigns sent within the last 30 days compare to benchmarks from peer groups at the top of the page.

What is the difference between placed order and ordered product Klaviyo?

Placed Order is great for look at order level data, understanding average order value, and triggering Order Confirmation emails. Ordered Product is good for understanding which products are most popular and creating product specific cross-sell and up-sell flows. Have any other questions about these two metrics?

Related Question Answers

What is smart sending in Klaviyo?

Smart Sending allows you to limit the number of emails or text messages someone can receive from you in a given period of time. This is a good way to prevent your subscribers from receiving too many messages at once if you have many active flows and campaigns.

What is fulfilled order in Klaviyo?

Fulfilled Order is an event recorded into Klaviyo when your e-commerce store marks the order as Fulfilled.

What is dropped email in Klaviyo?

Dropped email: When an email was not sent because the email address is suspicious.

Who created Klaviyo?

That was the mission that Andrew Bialecki and Ed Hallen undertook when they founded Klaviyo back in 2012.

What is the difference between and and/or Klaviyo?

The rules around the conditions do not change, so when two conditions are joined by AND they both must be true for subscribers to be included; whereas when conditions are separated by OR, either one can be true for subscribers to be included.

How do I extract data from Klaviyo?

Click the Options dropdown at the top of the page and then select Export Analytics.

Export Campaign Analytics

  1. Adjust the Time Range of the export (or select All Sent Campaigns)
  2. Adjust the Tag you'd like to export (or select All Tags)
  3. Select whether you want to include only email campaigns or only SMS campaigns.

How do I see my subscriber growth Klaviyo?

To access your list growth report, head to your Lists & Segments tab and navigate into a given list. Then, click Reports > Growth Report.

What is placed order rate?

Conversion Rate (Revenue or Placed Order Rate): the number of conversions attributed to a campaign divided by the number of recipients, as long as you're not using a custom integration that doesn't have a placed order event.

How do I connect Klaviyo to Google Analytics?

The first step is to enable global UTM settings.
  1. Go to Account > Settings > UTM Tracking.
  2. Switch Automatically add UTM parameters to links to ON. Then click Update UTM Tracking Settings. This will ensure that the UTM parameters are added automatically to all emails sent via Klaviyo.

What is churn risk Klaviyo?

Churn Risk Prediction is the probability of a customer churning (i.e not purchasing from you again) The Churn Risk Prediction ranges from 0 to 1. As a customer places more orders, their Churn Risk goes down and as they place less orders, the Churn Risk goes up.

What is conversion rate Klaviyo?

Conversion Rate - 1.41%

What is a Klaviyo flow?

Learn how to get started creating flows in Klaviyo for personalized and automated communications to your customers and subscribers. Flows help you send timely communications to recipients via email or SMS and can simply apply certain actions, like updating a specific field on a profile.

How do I track email conversions?

Email Marketing Funnels: How to Track Conversions Effectively
  1. Build an Email Marketing Funnel.
  2. Track Top-Line Conversions.
  3. Analyze Campaign Performance.
  4. Identify Trends with Tracking Tools.
  5. Set Up a Coded Tagging System.
  6. Analyze Customer Behavior.
  7. Implement Updates Based on Findings.

How do I sync Klaviyo with Facebook?

Navigate to the All Integrations tab and find Facebook Advertising on the list of available integrations. Then click Add Integration. On the next page, click Connect to Facebook Advertising to begin setup. You will be directed to Facebook to give Klaviyo the permissions required to sync your data.

What does UTM mean?

UTM is the acronym for Universal Transverse Mercator, a plane coordinate grid system named for the map projection on which it is based (Transverse Mercator).

What is campaign source?

Campaign Source is usually the search engine or platform that you're running the ads on (Google, Bing, Facebook, Twitter, Website, etc.) Campaign Medium is used to state the type of advertising campaign that's using the URL (PPC, email, etc.) Campaign Name is the field used to insert the name of your campaign.

How do I stop email tracking pixels?

To stop tracking, the easiest option is to disable your email client from automatically downloading images; this way, the sending server can't load its tracking pixel. There are also browser extensions that can analyze your web-based emails and alert you if there is a tracker in the data.

How do I tag customers in Klaviyo?

To add a tag when creating a list or a segment, first head to the Lists & Segments tab and Create List/Segment. Choose to either create a list or a segment. Then, you can add a tag to the list or segment as you are naming it. Select the dropdown labeled Tags and either add an existing tag or create a new tag.

How often does Klaviyo sync with Shopify?

How Often Integrations Sync
Ecommerce Type How often it runs
PrestaShop Ecommerce Transactional: every 30 minutes Customer: real time
Salesforce Commerce Cloud Ecommerce Orders & customers: every hour Catalog: every 8 hours
Shopify Ecommerce real time
Spree Ecommerce every hour

How do I create a product feed in Klaviyo?

Create a Product Feed. Go to the Data Feeds tab in Klaviyo, and click on Add Product Feed. If you have one of our built-in ecommerce integrations enabled, popular, and trending product feeds are automatically created for you. To start, give your feed a descriptive name.

How do you create a metric in Klaviyo?

Metrics are created in your account when you:
  1. Add an Integration. When you enable an integration, we will create integration-specific metrics in your account as data syncs to Klaviyo.
  2. Send an API request.
  3. Upload a CSV.

Does Shopify automatically fulfill orders?

You can set up automatic or manual fulfillment for orders and order archiving from the checkout settings page in Shopify. When you fulfill an order in Shopify, you begin the process of sending the order on its way to the customer.